Q: What should I look for in an Oriental Rug?
A: Basically, there are four components that determine the quality of a rug.
1. Fineness of weave relative to how the rug will be used
2. Quality of materials, in particular the wool and dyes
3. Relative geometry—is the rug flat, or does it lie square?
4. Design and color, color being the most important criteria in today's market

Obviously, there are many factors that go into each of these components.
Call or visit our showroom and we'll be happy to discuss them with you in greater detail.

Q: What if I get the rug home and decide it doesn't work with my décor?
A: At K.A. Menendian, we realize it's difficult to tell how a rug will look in your home based on how it looks in our showroom. That's why we offer a free, no-obligation in-home trial for any of our rugs.

Q: Do you have a return policy?
A: With your receipt, rugs can be returned for a full refund within ten days of purchase. For rugs returned after ten days, a store credit will be issued which can be used in in-stock merchandise only. No returns can be accepted after three weeks. Special order rugs may be returned within ten days, but are subject to a 20% restocking fee. All yellow tagged clearance rugs cannot be returned or exchanged

Q: Do you have rugs of unusual sizes?
A: Absolutely. We specialize in oddly sized rugs and also offer custom sizes and colors to meet your specific needs.

Q: Once I get my rug home, how do I take care of it?
A: We recommend the following steps to keep your rug looking great:
• Have it professionally washed every two to five years
• Rotate your rug once per year
• Vacuum regularly,taking care NOT to vacuum the fringe (if applicable)
• Use a good quality pad for any rug on a bare surface
• Have damaged or problem areas professionally restored
• Clean spots, stains and spills immediately